Privacy Policy
Effective Date: September 1, 2025
At the Creative Community Impact Association, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This policy outlines how we collect, use, and protect the information you share with us.
Legal Disclaimer
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. By using our website or interacting with the Creative Community Impact Association, you agree to the terms outlined below. We encourage you to review this policy carefully and contact us with any questions.
1. Information We Collect
We collect personal information in the following situations:
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When you register for events, workshops, or volunteer opportunities
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When you donate to support our mission
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When you subscribe to our newsletter or other communications
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When you contact us through our website or social media channels
The types of personal information we may collect include:
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Name, email address, and phone number
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Mailing or billing address
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Donation and payment information
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Event participation history
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Creative interests or volunteer skills
Age Restriction & Children’s Privacy:
Our programs and services are intended for individuals aged 19 and older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 19. In accordance with Canadian privacy law, if we become aware that personal information has been provided by someone under the age of 13 without verified parental or guardian consent, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
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To process donations and issue acknowledgment emails
(Please note: The Creative Community Impact Association is a federally incorporated nonprofit but not a registered charity. As such, donations are not tax-deductible.) -
To register you for events, programs, or volunteer opportunities
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To communicate updates about our programs, community initiatives, and impact
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To share opportunities to participate, volunteer, or collaborate
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To assess and improve our programming and outreach
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To comply with legal, financial, or audit requirements
We limit the use of your personal information to what is necessary for these purposes, and we do not sell, rent, or trade your information under any circumstances.
3. Third-Party Services (PayPal)
We use PayPal to process donations securely. When you make a donation, your personal and payment information is processed by PayPal in accordance with their own privacy policy.
You can view PayPal Canada's privacy statement here:🔗 PayPal Canada Privacy Statement
CCIA does not store or access your full payment details (such as credit card numbers).
4. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information, including:
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Secure servers and encrypted payment processing
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Access restrictions and password protection
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Internal policies and training on data privacy
While no system is entirely immune to risk, we are committed to protecting your information using best practices in data security.
5. Your Rights and Choices
In accordance with Canadian privacy law, you have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate or incomplete information
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Withdraw your consent and opt out of communications at any time
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Request deletion of your personal information, subject to legal or administrative requirements
Our mailing list includes only individuals who have actively opted in. All newsletters include an unsubscribe link, and you may opt out at any time.
To make a privacy-related request, please contact us directly using the information below.
6. Cookies and Tracking
Our website may use cookies and similar technologies to:
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Enhance your browsing experience
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Understand how users interact with our content
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Improve website performance and outreach strategies
You can control cookie preferences through your browser settings.
7. External Links
Our website may include links to third-party websites, such as partners or social media platforms. CCIA is not responsible for the content, practices, or privacy policies of those external sites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with the effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions, concerns, or requests related to your personal information or this policy, please contact:
Creative Community Impact Association


